MSPs Educating Clients

MSP Partner Support Program

MSPs Discover Benefits of Educating Clients

In order to reduce cybersecurity risks and costs, MSPs have discovered the benefits of educating clients. For example, by educating their clients there may be a reduction in support tickets being created whether it’s via in-house IT or through an MSP. The less support tickets are generated, the more profitable it is for the client and in turn improving the computer skillset of the user client base. By analyzing the support tickets, it may come to light that the majority of the issues are from the same sources and this can eliminate repeated issues in the future.

Ransomware and Data Breaches

Worldwide ransomware and data breaches are becoming headline news and no doubt small business owners are seeing these same headlines. No wonder, a study titled Underserved and Unprepared The State of SMB Cyber Security in 2019, found that 9 in 10 SMBs would hire a new MSP if it had “the right cybersecurity solutions”.

4 Ways to Show your Value

These 4 tactics may not be completely new, however these are just some of the ways. You can reach your target customer or existing customer in helping them improve the skillset of their user base:

  1. Training Videos
  2. Newsletters
  3. Phishing Email Simulators

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
TitanHQ - Email Security & DNS Filtering Provider

TitanHQ - Email Security & DNS Filtering Provider

Providing award-winning suite of email and web security solutions for businesses & #MSPs with advanced #network #security protection.